Privacy Policy
1. OUR APPROACH
1.1 Welcome to SheerLuxe Middle East, the online platform and associated services (referred to as the "Platform"), operated by SheerLuxe Ltd (“SheerLuxe”, “SheerLuxe Middle East”, “we”, “us”, or “our”).
1.2 This Privacy Policy governs the collection and usage of personal information through our Platform. Some of this information can identify you and is known as personal data, whether sensitive or not ("Personal Data"). We take your privacy seriously and are dedicated to safeguarding and respecting your privacy rights in compliance with applicable laws.
1.3 In this Privacy Policy, references to "you", "your", "yours", or "users" pertain to any visitor or user of the Platform.
1.4 When you provide personal information to us through the Platform, you confirm that you have the necessary consent or authorization to share that information, and you acknowledge our right to use it as outlined in this Privacy Policy.
1.5 By accessing and using the Platform, you are considered to have accepted the Terms and Conditions as well as this Privacy Policy. These documents outline your rights and obligations. If you disagree with any part of them, please refrain from using the Platform.
1.6 If you have any questions or concerns regarding this Privacy Policy, you can contact us anytime at [email protected]
2. CHANGES TO THIS PRIVACY POLICY
2.1 We retain the right, at our sole discretion and with or without prior notice, to modify this Privacy Policy. The version of the Privacy Policy applicable to your use of the Platform is the one available on the Platform at the time of each access. If we make changes, we will update the "Last Updated" date at the bottom of the Privacy Policy and may also provide additional notice, such as on our homepage or through email. Continuing to use the Platform after such changes indicates your acceptance of the updated Privacy Policy. If you do not agree with the new Privacy Policy, please discontinue using the Platform.
3. INFORMATION WE COLLECT
We may collect and retain the following types of information:
3.1 Information you provide
When you register on our Platform, we may request personal details such as your name, age and contact information.
Subscribing to our newsletter requires your name, surname, company name, and email address.
Occasionally, we might invite users to participate in surveys or contests, during which we could collect data such as your name, contact information, postal code, or job title. Our Platform may also allow users to submit information through specific features.
3.2 Information from your Platform usage
We gather data about the services you use and your interactions with them, such as viewing content, engaging with advertisements, and other interactions on the Platform.
3.3 Information generated from Platform use
We store data derived from analysing information provided by you and other users of the Platform. This includes data concerning purchased products, subscribed services, and other interactions with the Platform.
4. PURPOSES OF PERSONAL DATA PROCESSING
4.1 We process your Personal Data for the following purposes:
Creating and maintaining user accounts
Providing personalised content, goods, or services
Handling competition entries
Facilitating payments for digital content, goods, and services
Enabling suppliers and service providers to perform functions on our behalf
Ensuring account and business security
Enhancing and refining products and services
Sending personalised marketing communications
Delivering personalised advertising
Compliance with applicable laws
5. SECURITY
We are committed to ensuring the security of your Personal Data. We have implemented suitable physical, electronic, and managerial measures to safeguard the data we collect online. While we strive to protect your Personal Data, the inherent risks of transmitting data over the internet mean that data transmission to the Platform is done at your own risk.
6. DISCLOSURE OF USER INFORMATION
6.1 There are scenarios where we may need to disclose your Personal Data to third parties, in line with applicable law and for the purposes specified above. These scenarios include disclosure:
To our subsidiaries, branches, or associated offices
To outsourced service providers for service facilitation
To third-party service providers for business security and continuity
To legal entities involved in joint ventures, collaborations, sales, mergers, etc.
To advertising partners for personalised ads
To marketing partners, with your consent
To public authorities, as legally required
To other third parties with your consent
7. COMPETITIONS
Entry to competitions is free and open to UAE residents only who are aged 18+.
You cannot enter if you are employed by SheerLuxe, SheerLuxe ME, any of its Group Companies, or any related 3rd party parties involved in the competition, and their families.
Entries must be submitted in the format specified in the relevant entry form. SheerLuxe ME reserves the absolute right to reject any incorrect or incomplete entries and all entries which do not comply with the Terms & Conditions.
Competitions can be extended or cancelled at any time without notice and at the discretion of SheerLuxe ME.
No entrance fee or purchase is required to enter the competitions.
SheerLuxe ME reserves the right to reject any entry on any grounds that it may from time to time consider appropriate.
The decision of SheerLuxe ME to accept or reject an entry is final and no correspondence will be entered into.
Competition winners will be announced within 7 days after the close of the competition.
SheerLuxe ME accepts only one entry per person.
SheerLuxe ME may require winners to take part in post-competition publicity. Acceptance of the prize is considered agreement to do so, the prize may be withdrawn if you refuse to comply.
Winning entries will be published on the SheerLuxe ME website.
No alternatives whatsoever to the stated prize are available.
SheerLuxe ME shall be obliged to contact the prize winner only via their address given on the entry form. Any prize not claimed within 7 days of sending notification of a winning entry shall be forfeited. In this situation, SheerLuxe ME may award the prize to another entrant.
On receipt of an entry the competition entrant is deemed to have accepted these terms and conditions and to have agreed to be bound by them. SheerLuxe ME is bound by the GDPR and relevant UAE Laws / The Personal Data Protection Law (PDPL).
By entering the competition each entrant gives consent for SheerLuxe ME to use their name and email address to receive daily emails from SheerLuxe.
When you enter a competition you have the option to consent to receive relevant marketing from a named third party. You can contact the third party at any time to stop receiving the marketing material.
8. INTERNATIONAL TRANSFER OF PERSONAL DATA
We might transfer your Personal Data to third parties in countries outside your original country of collection for further processing. We ensure that your privacy rights are adequately protected according to applicable laws through appropriate technical, organisational, contractual, or lawful means.
9. COOKIES
The Platform employs cookies to differentiate you from other users and improve your browsing experience. By using the Platform and its services, you consent to the use of cookies.
10. LINKED WEBSITES
Linked websites connected to the Platform are governed by their own privacy policies.
11. CONTACTING US
If you have any questions or inquiries about our services or general concerns, feel free to contact us at: [email protected].
